Review from Yitza Marie Perez in TrustPilot.com
Published Monday, March 28, 2016
Reply from FlatFair
I don’t understand why there aren’t more positive reviews, unless it’s that the customers who are satisfied just didn’t bother to write a review? I was afraid to place my order. I had seen the same sofa on other sites for about 30-60% more, even Amazon and Overstock. The brand was the same and so I went for it and ordered two sofas.
I received a notification the same day that my sofas were back ordered and Ken in customer service offered to cancel my order. I wanted the sofas so I decided to wait for them . They arrived before the estimated date by over two weeks and Ken communicated well with me the whole time. The delivery guy was nice and the sofas were packaged well from the manufacturer
My sofas are exactly as pictured, perfect condition and better quality than I expected for a sofa under $500 each. The quality seems equal to the sofas I was replacing that had been purchased from Costco years ago.
I will be placing an order now for a dresser, because it is $300 cheaper here than at the other sites I found it on!